Archive:: American Journal of Operations Management and Information Systems:: Science Publishing Group

Volume 2, Issue 4, November 2017

Growth & Profitability of Private Commercial Banks: Major Indicator of Its Dividend Policy

Yasir Khan, Liaqat Ali, Saima Batool, Azmat Ali

Issue: Volume 2, Issue 4, November 2017

Pages: 92-96

Received: 20 August 2017

Accepted: 5 September 2017

Published: 26 October 2017

DOI: 10.11648/j.ajomis.20170204.12

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Abstract: The study was conducted to check whether the growth and profitability is the major indicator of bank’s best dividend policy. The research was conducted in the banking sector of Pakistan. The commercial banks working in Pakistan was taken as a sample of the study. On the basis of the dividend payment, 20 banks were selected for the data collection. ... Show More

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Investigating Customer Satisfaction Levels with Self Service Technology Within the Banking Sector: (A Case Study of Automated Teller Machines (ATMs))

Owusu Alfred, Harriet Akosua Dwomoh

Issue: Volume 2, Issue 4, November 2017

Pages: 97-104

Received: 30 August 2017

Accepted: 19 September 2017

Published: 5 November 2017

DOI: 10.11648/j.ajomis.20170204.13

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Abstract: The study investigated customer satisfaction level towards self-service technology within the Ghanaian banking industry. Specifically, the objectives of the study were to identify customers’ attitudes towards Technology Based Self-Service, to measure customers’ satisfaction level with Technology Based Self-Service, to establish the SSTQUAL variable... Show More

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