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Chinese Hospital Culture Profile for Better Performance and Staff Satisfaction: A Case Study
Wangqing Peng,
Yun Chen,
Yu Cheng,
Huiwen Zhai,
Zijie Shao,
Jun Ma
Issue:
Volume 9, Issue 4, December 2021
Pages:
237-244
Received:
23 September 2021
Accepted:
14 October 2021
Published:
29 October 2021
Abstract: Background: Chinese public hospitals are facing ‘business-like’ transformation challenges in the Health Care Reform policy era, with increasing focus on lean management and efficiency. At the same time, other issues have occurred, including tense physician-patient relations, heavy workloads and high job stress which have led to low job satisfaction and burnout among medical staff. This paper aims to explore a Chinese hospital culture profile with the possibility of combining a culture of a patient wellness-centered approach and a business-like approach. Methods: A questionnaire (n=110) using convenience sampling was carried out at Sun Yat-sen University Cancer Center (SYSUCC). Observation and interview (n=8) data on the hospital’s operations were also collected. Results: SYSUCC’s culture profile includes clan culture (mean = 4.35), hierarchical culture (mean = 4.40) and rational culture (mean = 4.32). The Chief Clinical Professor Responsibility System is a key strategy that enables this culture profile to be successful in the hospital. Conclusion: This culture profile focuses on teamwork inside and outside of the medical teams to achieve a positive and cohesive effect, with standardized operational and formal procedures, as well as, a performance assessment system to reach the goal of operational stability, efficiency and better financial outcomes.
Abstract: Background: Chinese public hospitals are facing ‘business-like’ transformation challenges in the Health Care Reform policy era, with increasing focus on lean management and efficiency. At the same time, other issues have occurred, including tense physician-patient relations, heavy workloads and high job stress which have led to low job satisfaction...
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Opportunity-suistanable Entrepreneurship During the COVID-19 Pandemic in Surakarta
Murni Sulistyowati,
Nunuk Herawati
Issue:
Volume 9, Issue 4, December 2021
Pages:
245-253
Received:
20 August 2021
Accepted:
17 September 2021
Published:
10 November 2021
Abstract: This research is a further development of what we have studied regarding the variable role Model which is a factor that influences in explaining entrepreneurial decisions. The added variable is the variable of courage to take risks, because during the COVID-19 pandemic, the economy, and job opportunities are difficult, the opportunity is only entrepreneurship but the business established must be sustainable. This study is an empirical study aim ed at looking at the influence of the role of the model in influencing the entrepreneurial decisions of young entrepreneurs who are just starting their businesses. is explanatory research, describing a causal relationship. Sample 70 people. Data processing and analysis to test the model quantitatively with the analysis tool WarpPLS.70. The results showed that 1) the Goodness of fit model was 93.4% (R-Square was 0.934), the factors studied influenced entrepreneurial decisions. 2) The influence of role models on entrepreneurial decisions through learning with support is the most dominant. From the results of data analysis, the findings of the model state that the role model has a significant effect on entrepreneurial decisions by mediated learning with support, meaning that entrepreneurship decisions are strongly influenced by role models that must be supported by potential business networks, as well as social support from elements of the business world both locally and nationally. application of full technical support and willingness to take risks. Role models, learning by example, and self-efficacy have no significant negative effect on entrepreneurial decisions.
Abstract: This research is a further development of what we have studied regarding the variable role Model which is a factor that influences in explaining entrepreneurial decisions. The added variable is the variable of courage to take risks, because during the COVID-19 pandemic, the economy, and job opportunities are difficult, the opportunity is only entre...
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The Community- Managed Agritourism Trek in Tigaon, Camarines Sur, Philippines: Cbpar Approach
Jossie Baranda-Romero,
Nancy Peῆero Penacilla,
Margarita Mirador Lanciso,
Isaias Climaco Penacilla
Issue:
Volume 9, Issue 4, December 2021
Pages:
254-261
Received:
22 October 2021
Accepted:
15 November 2021
Published:
24 November 2021
Abstract: The study aims to develop a community-managed agritourism trek in Tigaon, Camarines Sur, Philippines through Community-Based Participatory Action Research (CBPAR) that may serve as a vehicle in uplifting the socio-economic condition, preserve the biodiversity of the locality and in support to the governments’ plans and programs in promoting agriculture and tourism which will benefit the farmers, creates job opportunities, preserve nature and in response to RA 10816 of 2016 otherwise known as Farm Tourism Development Act of 2016. The study adopts the exploratory method through focus group discussions in classifying potential agritourism activities and determining possible obstacles. Interviews and ocular site visits were also conducted for validation. The participation of Agtang Tabanganon and the community shed insights in developing community-managed agritourism trek in the locality. Based from the results, the socio-demographic profile reveals that most of them were elementary graduates and their job were laborers and housekeepers while in classifying agritourism potential activities reveals agri-entertainment has the most number of activities followed by agri adventure and agri products where tourists will experience the traditional way of picking up products without any machinery used. The identified possible obstacles and the necessary trainings are opportunities towards a competitive operation of community-managed agritourism trek activities that will help the indigenous people, women, family farmers, habalhabal operators generate additional income while improving the value of the tourism experiences.
Abstract: The study aims to develop a community-managed agritourism trek in Tigaon, Camarines Sur, Philippines through Community-Based Participatory Action Research (CBPAR) that may serve as a vehicle in uplifting the socio-economic condition, preserve the biodiversity of the locality and in support to the governments’ plans and programs in promoting agricul...
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Research on External Coordination Mode of Internal Audit
Issue:
Volume 9, Issue 4, December 2021
Pages:
262-268
Received:
25 November 2021
Accepted:
6 December 2021
Published:
24 December 2021
Abstract: With the accelerating process of world economic integration, the rapid changes of economic environment lead to more intense market competition and more detailed specialization. Modern enterprises are unlikely to achieve optimal strongest in each aspect. Many enterprises choose to concentrate their superior resources on the development of the most core business. For those businesses that enterprises are not familiar with or not good at, they often choose to transfer to external professional organizations, so the external coordination mode of internal audit also arises at the historic moment. External coordination of internal audit means that the management of an enterprise entrusts all or part of its internal audit function to an external third party. External coordination of internal audit can be manifested in three modes: outsourcing accounting firms, cooperating with Certified Public Accountants or other internal audit personnel, and cooperating with other internal audit institutions to implement cross-audit. This is an enterprise governance mode established according to the principle of cost-benefit and in line with the principle of modern corporate governance. It not only has profound theoretical basis but also is a realistic choice in the process of institutional change. External coordination of internal audit can solve the problems of insufficient internal audit resources and lack of skills of internal audit personnel. External coordination of internal audit can improve the independence of internal audit, reduce audit cost and improve audit quality. The limitation of external coordination of internal audit is that it cannot meet the personalized requirements of enterprises, and it is not conducive to the establishment and improvement of internal control. And it is difficult to coordinate with the long-term goals of enterprises. In addition, the process of external coordination of internal audit may involve the leakage of trade secrets and other problems. When considering the choice of external coordination mode of internal audit, enterprises should make comprehensive analysis and judgment from the three aspects of audit independence, cost-benefit and audit quality. The final decision is made by the management according to the specific situation and actual needs of the enterprise.
Abstract: With the accelerating process of world economic integration, the rapid changes of economic environment lead to more intense market competition and more detailed specialization. Modern enterprises are unlikely to achieve optimal strongest in each aspect. Many enterprises choose to concentrate their superior resources on the development of the most c...
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Global Sourcing and Its Associated Challenges in the Mining Industry in Ghana
Elizabeth Serwaa Boateng Koomson,
Ampong Afoakwah Emmanuel,
Osei Asibey,
Ernest Kwaku Agyei
Issue:
Volume 9, Issue 4, December 2021
Pages:
269-280
Received:
5 July 2021
Accepted:
5 October 2021
Published:
24 December 2021
Abstract: This research investigated the extent, benefits and challenges of Global Sourcing in the Ghana Mining industry. The study looked at the level of outsourcing outside the country, the products that are sourced globally, factors that contribute to the decision to source globally, challenges of global sourcing and above all the benefits that these companies derive from sourcing globally. Three mining companies each representing the large, medium and small-scale mining companies in Ghana were used as case studies. A well-structured questionnaire was sent to these companies to gather primary data. Secondary data from various offices within the supply chain departments of these companies were also used to supplement data obtained from the survey. Using the Statistical Package for Social Sciences (SPSS) software, both the primary and secondary data were analyzed. The analysis included the use of basic descriptive statistics and graphical representations using bar charts, histograms, scatter plots, etc. Even though the literature cites cost as the key factor for Global sourcing, the study showed that for the Ghana mining Industry, product quality is the primary factor. From the study, Quality recorded 45%, Competitive advantage 20%, and combined cost and global outlook recording 16.7% when respondents were asked about the most important factor influencing global sourcing in their respective companies. Differences in the legal frameworks and business environments of foreign sources possess many challenges to the mining companies contrary to popularly observed challenges with delivery and lead time. There are no clearly defined models or strategies for doing global sourcing in the companies as various authors have noted however contrary to the traditional belief that M&M companies conduct Low Cost Country Sourcing (LCCS), the companies under study preferred Best Cost Country Sourcing (BCCS) which recorded 55.2% against 44.8% for both LCCS and BCCS.
Abstract: This research investigated the extent, benefits and challenges of Global Sourcing in the Ghana Mining industry. The study looked at the level of outsourcing outside the country, the products that are sourced globally, factors that contribute to the decision to source globally, challenges of global sourcing and above all the benefits that these comp...
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A LEAN Philosophy Approach for the Impact Study in Total Quality Management
Issue:
Volume 9, Issue 4, December 2021
Pages:
281-290
Received:
4 August 2021
Accepted:
23 August 2021
Published:
29 December 2021
Abstract: The Background for this work is related with the competitiveness of companies is often not guaranteed due to a lack of quality in management, so we think that the study problem can be solved by evaluating the performance of management, through the implementation of models and tools that allow the constant application of systemic thinking and professional of managers. The main objective of this article is the description, analysis and explanation of the development of an integrated management model, supported by the LEAN management tools, for manufacturing companies that worked along the time on a mass production basis. The methodology used was the integration of a model supported by the EFQM – European Foundation for Quality Management system, with the principles, tools and indicators of the LEAN management tools. The fundamental discoveries found in the analysis and application of the case study are located in four fundamental aspects, related to the definition of a purpose for the company, the clear and correct description of the business processes involved, the involvement of people and teams and the application of a thought of continuous and permanent improvement. From the point of view of added value for organizations, we understand that the levels of productivity, competitiveness and value creation for shareholders are the increasingly important elements of action, and the promotion of the implementation of models that promote cost reduction and increased product quality levels are absolutely essential. The recommendations are for the implementation of new management philosophies based on the integrated behavior of continuous improvement, reduction of waste in processes and activities and constant monitoring of results through the correct application of management indicators.
Abstract: The Background for this work is related with the competitiveness of companies is often not guaranteed due to a lack of quality in management, so we think that the study problem can be solved by evaluating the performance of management, through the implementation of models and tools that allow the constant application of systemic thinking and profes...
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