Abstract: It is the people and not the organizations that innovate and make a difference. Research has shown that thinking and implementing novel and useful ideas is one of the most difficult tasks for the employees and among many factors contributing to foster it, the role of job embeddedness has received little attention. This study draws on Organizational Ambidexterity Learning theory and Job Embeddedness Theory to conceptualize and confirm the relationship between job embeddedness, innovative work behaviour, and employee learning in the setting of frontline service employees. Data were collected from 437 frontline service employees in Pakistan. Consistent with the study’s predictions, both on- and off-the-job embeddedness were related with explorative learning, and innovative work behaviour. Furthermore, an employee’s learning mediated the effects of on- and off-the-job embeddedness on innovative work behaviour whereas explorative learning showed non-significant effects on innovative work behaviour. These findings provide several meaningful insights for future research and managerial practices.Abstract: It is the people and not the organizations that innovate and make a difference. Research has shown that thinking and implementing novel and useful ideas is one of the most difficult tasks for the employees and among many factors contributing to foster it, the role of job embeddedness has received little attention. This study draws on Organizational...Show More
Abstract: The high-tech zone as the locomotive of economic growth, it plays an important pole to promote regional economic development. This paper researches empirically the relationship between technology innovation diffusion of Hunan high-tech zone and regional economic growth based on panel date. The results show that technology innovation diffusion of Hunan high –tech zone has made great progress, but there is a big difference among these high-tech zones; technology innovation diffusion of high-tech zone has a significant influence on regional economic growth, it promotes economic growth of Hunan province about 6.988% if the growth of high tech-zone GDP is 10%; however, technology innovation diffusion effect from various high-tech zones exist significant difference. 10% growth of high tech-zone GDP can drives the regional economic growth of 8.904% at most or 2.335% at least.Abstract: The high-tech zone as the locomotive of economic growth, it plays an important pole to promote regional economic development. This paper researches empirically the relationship between technology innovation diffusion of Hunan high-tech zone and regional economic growth based on panel date. The results show that technology innovation diffusion of Hu...Show More
Abstract: The objective is to investigate the effects of service quality on customer satisfaction. Convenience sampling method been utilized to collect data from 27 hotels at six towns found in the Administration zone. The results from the different dimensions show that averagely the expectations lies above the perceptions line that indicates there is a gap between expectations and perceptions which resulted with the customers are not fully satisfied on the service quality. There are gaps between expectations and perceptions. The service quality delivered did not fully meet the expectations. The finding shows that the top four major quality dimension gaps are shown on: staff dressed well, employees who understand the need of their customers, feel safe in receiving service, and staff willing to help customers. Priorities and high attention have to be given for dimensions outlined in the findings above.Abstract: The objective is to investigate the effects of service quality on customer satisfaction. Convenience sampling method been utilized to collect data from 27 hotels at six towns found in the Administration zone. The results from the different dimensions show that averagely the expectations lies above the perceptions line that indicates there is a gap ...Show More
Abstract: This study empirically analyzes the impact of management capabilities on corporate environmental performance and the moderating role of top management team faultlines including task-related faultlines and bio-demographic faultlines in the Chinese context. This study uses a sample of 163 Chinese chemical firms and hierarchical regression analysis to test the proposed hypotheses. The results show that management capabilities have a significant and positive influence on environmental performance of the firms. In addition, top management team task-related faultlines have a significant and positive moderating effect on the relationship between management capabilities and environmental performance of the firms, whereas top management team bio-demographic faultlines have a significant and negative moderating effect on the relationship between management capabilities and environmental performance of the firms. According to the results, this study puts forward some theoretical and practical implications. This study contributes to the literatures on the top management team faultlines and environmental management, especially to the literatures on the mechanism for how management capabilities influence corporate environmental performance.Abstract: This study empirically analyzes the impact of management capabilities on corporate environmental performance and the moderating role of top management team faultlines including task-related faultlines and bio-demographic faultlines in the Chinese context. This study uses a sample of 163 Chinese chemical firms and hierarchical regression analysis to...Show More