Critical Success Factors of Knowledge Management System in Vietnam

Tran Hoai Nam

doi:doi:10.11648/j.ijber.20150406.18

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Critical Success Factors of Knowledge Management System in Vietnam

Tran Hoai Nam

Published in International Journal of Business and Economics Research (Volume 4, Issue 6)

Received: 5 December 2015 Accepted: 14 December 2015 Published: 30 December 2015

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Abstract

Knowledge management plays a very important role in business operation, especially in the efficient exploitation of information or knowledge resources through technology. Technology provides the basic tools for implementing and improving the efficiency of knowledge management activities within an enterprise. To understand the relative influence of various factors in improving knowledge management systems, this study used data from 92 Vietnamese enterprises having knowledge management systems. The study identified a number of important factors directly affecting the success of knowledge management system in Vietnam enterprises. Based on the results of this study, the authors gave several recommendations for Vietnam enterprises in the development and application of knowledge management systems, and suggested future studies.

Published in	International Journal of Business and Economics Research (Volume 4, Issue 6)
DOI	10.11648/j.ijber.20150406.18
Page(s)	323-327
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2015. Published by Science Publishing Group

Keywords

Knowledge Management System, Critical Success Factors, Technology, Vietnam

References

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[2]	Alavi, M., Dorothy Leidner, E. (2001). "Review: Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues", pg. 114.
[3]	Barna, Z. (2003). Knowledge Management: A Critical E-Business Strategic Factor. Unpublished Masters Thesis, San Diego State University.
[4]	Cross, R., Baird, L. (2000). Technology Is Not Enough: Improving Performance by Building Organizational Memory. Sloan Management Review, 41(3), 41-54.
[5]	Davenport, T., Prusak L. (1998). Working knowledge: How organizations manage what they know. Boston: Harvard Business School Press.
[6]	Detlor, B. (2003). Internet-based information systems use in organizations: An information studies perspective. Information Systems Journal 13 (2): 113-132.
[7]	Ginsberg, M., Kambil, A. (1999). Annotate: A Web-based Knowledge Management Support System for Document Collections. 32nd Hawaii International Conference on System Sciences, IEEE Computer Society Press.
[8]	Holsapple, C. W., Joshi, K. D. (2000). An Investigation of Factors that Influence the Management of Knowledge in Organizations. Journal of Strategic Information Systems, 9, 235-261.
[9]	Jennex, M. E., & Olfman, L. (2004). Modeling knowledge management success. Proceedings of the Conference on Information Science and Technology Management, CISTM.
[10]	Maier, R. (2002). “Knowledge Management Systems: Information And Communication Technologies for Knowledge Management (3rd edition)”. Berlin: Springer.
[11]	Malhotra, Y., & Galletta, D. (2003). Role of commitment and motivation as antecedents of knowledge management systems implementation. Proceedings of the 36^th Hawaii International Conference on System Sciences.
[12]	Mandviwalla, Eulgem, Mould, Rao (1998). “Knowledge Management in Modern Organizations”.
[13]	Nam, T. H. (2014), The Application Knowledge Management Tools of The Enterprises in Vietnam - The Problems and Solutions, Trade Science Review, Vol. 74-75, 84-92.
[14]	Rasmussen, J., Pejtersen A., and Goodstein L. (1994). Cognitive systems engineering. London: John Wiley.
[15]	Sage, A. P. and Rouse, W. B. (1999). Information Systems Frontiers in Knowledge Management. Information Systems Frontiers, 1(3), 205-219.
[16]	Yu, S.-H., Kim, Y.-G., & Kim, M.-Y. (2004). Linking organizational knowledge management drivers to knowledge management performance: An exploratory study. Proceedings of the 37th Hawaii International Conference on System Sciences, HICSS36.

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Tran Hoai Nam. (2015). Critical Success Factors of Knowledge Management System in Vietnam. International Journal of Business and Economics Research, 4(6), 323-327. https://doi.org/10.11648/j.ijber.20150406.18

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Tran Hoai Nam. Critical Success Factors of Knowledge Management System in Vietnam. Int. J. Bus. Econ. Res. 2015, 4(6), 323-327. doi: 10.11648/j.ijber.20150406.18

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AMA Style

Tran Hoai Nam. Critical Success Factors of Knowledge Management System in Vietnam. Int J Bus Econ Res. 2015;4(6):323-327. doi: 10.11648/j.ijber.20150406.18

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@article{10.11648/j.ijber.20150406.18,
  author = {Tran Hoai Nam},
  title = {Critical Success Factors of Knowledge Management System in Vietnam},
  journal = {International Journal of Business and Economics Research},
  volume = {4},
  number = {6},
  pages = {323-327},
  doi = {10.11648/j.ijber.20150406.18},
  url = {https://doi.org/10.11648/j.ijber.20150406.18},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijber.20150406.18},
  abstract = {Knowledge management plays a very important role in business operation, especially in the efficient exploitation of information or knowledge resources through technology. Technology provides the basic tools for implementing and improving the efficiency of knowledge management activities within an enterprise. To understand the relative influence of various factors in improving knowledge management systems, this study used data from 92 Vietnamese enterprises having knowledge management systems. The study identified a number of important factors directly affecting the success of knowledge management system in Vietnam enterprises. Based on the results of this study, the authors gave several recommendations for Vietnam enterprises in the development and application of knowledge management systems, and suggested future studies.},
 year = {2015}
}

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TY  - JOUR
T1  - Critical Success Factors of Knowledge Management System in Vietnam
AU  - Tran Hoai Nam
Y1  - 2015/12/30
PY  - 2015
N1  - https://doi.org/10.11648/j.ijber.20150406.18
DO  - 10.11648/j.ijber.20150406.18
T2  - International Journal of Business and Economics Research
JF  - International Journal of Business and Economics Research
JO  - International Journal of Business and Economics Research
SP  - 323
EP  - 327
PB  - Science Publishing Group
SN  - 2328-756X
UR  - https://doi.org/10.11648/j.ijber.20150406.18
AB  - Knowledge management plays a very important role in business operation, especially in the efficient exploitation of information or knowledge resources through technology. Technology provides the basic tools for implementing and improving the efficiency of knowledge management activities within an enterprise. To understand the relative influence of various factors in improving knowledge management systems, this study used data from 92 Vietnamese enterprises having knowledge management systems. The study identified a number of important factors directly affecting the success of knowledge management system in Vietnam enterprises. Based on the results of this study, the authors gave several recommendations for Vietnam enterprises in the development and application of knowledge management systems, and suggested future studies.
VL  - 4
IS  - 6
ER  -

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Author Information

Tran Hoai Nam

Department of E-commerce, Vietnam University of Commerce, Hanoi, Vietnam

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APA Style

Tran Hoai Nam. (2015). Critical Success Factors of Knowledge Management System in Vietnam. International Journal of Business and Economics Research, 4(6), 323-327. https://doi.org/10.11648/j.ijber.20150406.18

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ACS Style

Tran Hoai Nam. Critical Success Factors of Knowledge Management System in Vietnam. Int. J. Bus. Econ. Res. 2015, 4(6), 323-327. doi: 10.11648/j.ijber.20150406.18

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AMA Style

Tran Hoai Nam. Critical Success Factors of Knowledge Management System in Vietnam. Int J Bus Econ Res. 2015;4(6):323-327. doi: 10.11648/j.ijber.20150406.18

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@article{10.11648/j.ijber.20150406.18,
  author = {Tran Hoai Nam},
  title = {Critical Success Factors of Knowledge Management System in Vietnam},
  journal = {International Journal of Business and Economics Research},
  volume = {4},
  number = {6},
  pages = {323-327},
  doi = {10.11648/j.ijber.20150406.18},
  url = {https://doi.org/10.11648/j.ijber.20150406.18},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijber.20150406.18},
  abstract = {Knowledge management plays a very important role in business operation, especially in the efficient exploitation of information or knowledge resources through technology. Technology provides the basic tools for implementing and improving the efficiency of knowledge management activities within an enterprise. To understand the relative influence of various factors in improving knowledge management systems, this study used data from 92 Vietnamese enterprises having knowledge management systems. The study identified a number of important factors directly affecting the success of knowledge management system in Vietnam enterprises. Based on the results of this study, the authors gave several recommendations for Vietnam enterprises in the development and application of knowledge management systems, and suggested future studies.},
 year = {2015}
}

Copy | Download

TY  - JOUR
T1  - Critical Success Factors of Knowledge Management System in Vietnam
AU  - Tran Hoai Nam
Y1  - 2015/12/30
PY  - 2015
N1  - https://doi.org/10.11648/j.ijber.20150406.18
DO  - 10.11648/j.ijber.20150406.18
T2  - International Journal of Business and Economics Research
JF  - International Journal of Business and Economics Research
JO  - International Journal of Business and Economics Research
SP  - 323
EP  - 327
PB  - Science Publishing Group
SN  - 2328-756X
UR  - https://doi.org/10.11648/j.ijber.20150406.18
AB  - Knowledge management plays a very important role in business operation, especially in the efficient exploitation of information or knowledge resources through technology. Technology provides the basic tools for implementing and improving the efficiency of knowledge management activities within an enterprise. To understand the relative influence of various factors in improving knowledge management systems, this study used data from 92 Vietnamese enterprises having knowledge management systems. The study identified a number of important factors directly affecting the success of knowledge management system in Vietnam enterprises. Based on the results of this study, the authors gave several recommendations for Vietnam enterprises in the development and application of knowledge management systems, and suggested future studies.
VL  - 4
IS  - 6
ER  -

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