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Industry Stakeholders’ Satisfaction on the Work Competencies of the Business Department Graduates

Received: Sep. 27, 2018    Accepted: Nov. 14, 2018    Published: Dec. 20, 2018
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Abstract

John B. Lacson Colleges Foundation- Bacolod, a recognized private higher education institution by the Commission on Higher Education (CHED) in the Philippines is committed in providing quality education and training through faculty and student performance evaluation, upgrading of faculty on the latest teaching methodologies, designing industry sensitive curriculum, and becoming the major global supplier of world-class technical and professional manpower. However, the extent of JBLCF-Bacolod business graduates’ contribution to the growth and development of the business industry, particularly on stakeholders’ satisfaction is not clearly known yet, which makes this study particularly interesting. This study aimed to establish the important competencies considered by the industry stakeholders when hiring employees and their level of satisfaction on the work competencies of the BSCA and BSHRM graduates of John B. Lacson Colleges Foundation-Bacolod. The business graduates were evaluated by 99 employers from different sectors of the industry with area of operation in the country and abroad that have met the criteria as respondents for this study. The descriptive design which particularly employed the survey method of gathering data was used in this study. The instrument deployed was a researcher-made questionnaire consisting of the survey of the respondents’ demographic profile, the managers’ level of satisfaction on the professional and personal competencies of the graduates, and questions related to their employability. Frequency count and percentage distribution were used to determine the profile of the industry stakeholders. Mean was utilized to determine the level of industry stakeholders’ satisfaction and extent of importance on the professional and personal competencies of JBLCF-B business graduates. Analysis of Variance (ANOVA) was used to determine the significant difference in the level of industry stakeholders’ satisfaction on the professional and personal competencies of JBLCF-B business graduates and for the number of graduates employed in the company, t-test was used. The frequency of related suggestions from the industry and their respective percentages were used as basis for curriculum improvement of the BSCA and BSHRM programs to prepare business graduates to meet the expectations of the industry. Findings show that the stakeholders were satisfied to a high extent on the professional competencies of the business graduates. Graduates of BSCA and BSHRM programs of JBLCF-B were viewed by their employers as highly competent employees in resolving issues of common concern; in helping minimize the unnecessary misunderstanding, especially in times of changes and uncertainties; and in working on the solution of work-related problems through completion.

DOI 10.11648/j.edu.20180706.12
Published in Education Journal ( Volume 7, Issue 6, November 2018 )
Page(s) 157-164
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Stakeholders, Satisfaction, Professional Competencies, Personal Competencies, Work Performance, Business Graduates

References
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[3] Baharun, R., Suleiman, E. S., & Awang, Z. (2012). Changing skills required by industries: Perceptions of what makes business graduates employable. African Journal of Business Management, 6(30), 8789-8796. doi:http://dx.doi.org/10.5897/AJBM10.918.
[4] Cao, Y. (2011). Skill development in higher education: Perspectives from recent college graduates and their instructors in china (Order No. 3482210). Available from ProQuest Education Journals. (909975590). Retrieved from http://search.proquest.com/docview/ 909975590?accountid=33508.
[5] Clark, N. (2015). Education in the Philippines. New York: World Education Services. Retrieved from http://search.proquest.com/docview/1700064483?accountid=33508.
[6] Commission on Higher Education (CHED) Memorandum Orders No. 11, Series of 2005, https://ched.gov.ph/cmo-11-s-2005/.
[7] Commission on Higher Education (CHED) Memorandum Orders No. 11, Series of 2006, https://ched.gov.ph/cmo-11-s-2006/
[8] Daud, S., Abidin, N., &Sapuan, N. M.. Enhancing university business curriculum using an importance- performance approach. A case study of the business management faculty of a university in Malaysia. www.emerald insight.com/0951-354X.htm.
[9] Fletcher-Brown, J., Knibbs, K., & Middleton, K. (2015). Developing "employagility": The 3Es case for live-client learning. Higher Education, Skills and Work - Based Learning, 5(2), 181- 195. Retrieved from http://search.proquest.com/docview/1682173764? accountid =33508.
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[12] Jackson, D. (2014). Factors influencing job attainment in recent bachelor graduates: Evidence from Australia. Higher Education, 68(1), 135-153. doi: http://dx.doi.org/10.1007/s10734-013-9696-7.
[13] Lim, N. (2015). Towards an integrated academic assessment: Closing employers' expectations? Education & Training, 57(2), 148. Retrieved from http://search.proquest.com/ docview/16560 50769 ?accountid=33508.
[14] Lubis, D. O. (2012). Success factors of business graduates of lyceum of the Philippines university: Its implications to curriculum functionality. IAMURE International Journal of Business and Management, 1(1), 42-56. Retrieved from http:/search.proquest.com/docview/1520794071? accountid=33508.
[15] Pavlin, S. (2014). The role of higher education in supporting graduates' early labour market careers. International Journal of Manpower, 35(4), 576. Retrieved from http://search. proquest.com/docview/1651163138?accountid=33508.
[16] Pavlin, S., &Svetlik, I. (2014). Employability of higher education graduates in Europe. International Journal of Manpower, 35(4), 418. Retrieved from http://search. proquest.com/docview /1651162847? accountid=33508.
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Cite This Article
  • APA Style

    Ana Juline Cochico Dangallo, Darlene de Jesus Sabandal. (2018). Industry Stakeholders’ Satisfaction on the Work Competencies of the Business Department Graduates. Education Journal, 7(6), 157-164. https://doi.org/10.11648/j.edu.20180706.12

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    ACS Style

    Ana Juline Cochico Dangallo; Darlene de Jesus Sabandal. Industry Stakeholders’ Satisfaction on the Work Competencies of the Business Department Graduates. Educ. J. 2018, 7(6), 157-164. doi: 10.11648/j.edu.20180706.12

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    AMA Style

    Ana Juline Cochico Dangallo, Darlene de Jesus Sabandal. Industry Stakeholders’ Satisfaction on the Work Competencies of the Business Department Graduates. Educ J. 2018;7(6):157-164. doi: 10.11648/j.edu.20180706.12

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  • @article{10.11648/j.edu.20180706.12,
      author = {Ana Juline Cochico Dangallo and Darlene de Jesus Sabandal},
      title = {Industry Stakeholders’ Satisfaction on the Work Competencies of the Business Department Graduates},
      journal = {Education Journal},
      volume = {7},
      number = {6},
      pages = {157-164},
      doi = {10.11648/j.edu.20180706.12},
      url = {https://doi.org/10.11648/j.edu.20180706.12},
      eprint = {https://download.sciencepg.com/pdf/10.11648.j.edu.20180706.12},
      abstract = {John B. Lacson Colleges Foundation- Bacolod, a recognized private higher education institution by the Commission on Higher Education (CHED) in the Philippines is committed in providing quality education and training through faculty and student performance evaluation, upgrading of faculty on the latest teaching methodologies, designing industry sensitive curriculum, and becoming the major global supplier of world-class technical and professional manpower. However, the extent of JBLCF-Bacolod business graduates’ contribution to the growth and development of the business industry, particularly on stakeholders’ satisfaction is not clearly known yet, which makes this study particularly interesting. This study aimed to establish the important competencies considered by the industry stakeholders when hiring employees and their level of satisfaction on the work competencies of the BSCA and BSHRM graduates of John B. Lacson Colleges Foundation-Bacolod. The business graduates were evaluated by 99 employers from different sectors of the industry with area of operation in the country and abroad that have met the criteria as respondents for this study. The descriptive design which particularly employed the survey method of gathering data was used in this study. The instrument deployed was a researcher-made questionnaire consisting of the survey of the respondents’ demographic profile, the managers’ level of satisfaction on the professional and personal competencies of the graduates, and questions related to their employability. Frequency count and percentage distribution were used to determine the profile of the industry stakeholders. Mean was utilized to determine the level of industry stakeholders’ satisfaction and extent of importance on the professional and personal competencies of JBLCF-B business graduates. Analysis of Variance (ANOVA) was used to determine the significant difference in the level of industry stakeholders’ satisfaction on the professional and personal competencies of JBLCF-B business graduates and for the number of graduates employed in the company, t-test was used. The frequency of related suggestions from the industry and their respective percentages were used as basis for curriculum improvement of the BSCA and BSHRM programs to prepare business graduates to meet the expectations of the industry. Findings show that the stakeholders were satisfied to a high extent on the professional competencies of the business graduates. Graduates of BSCA and BSHRM programs of JBLCF-B were viewed by their employers as highly competent employees in resolving issues of common concern; in helping minimize the unnecessary misunderstanding, especially in times of changes and uncertainties; and in working on the solution of work-related problems through completion.},
     year = {2018}
    }
    

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  • TY  - JOUR
    T1  - Industry Stakeholders’ Satisfaction on the Work Competencies of the Business Department Graduates
    AU  - Ana Juline Cochico Dangallo
    AU  - Darlene de Jesus Sabandal
    Y1  - 2018/12/20
    PY  - 2018
    N1  - https://doi.org/10.11648/j.edu.20180706.12
    DO  - 10.11648/j.edu.20180706.12
    T2  - Education Journal
    JF  - Education Journal
    JO  - Education Journal
    SP  - 157
    EP  - 164
    PB  - Science Publishing Group
    SN  - 2327-2619
    UR  - https://doi.org/10.11648/j.edu.20180706.12
    AB  - John B. Lacson Colleges Foundation- Bacolod, a recognized private higher education institution by the Commission on Higher Education (CHED) in the Philippines is committed in providing quality education and training through faculty and student performance evaluation, upgrading of faculty on the latest teaching methodologies, designing industry sensitive curriculum, and becoming the major global supplier of world-class technical and professional manpower. However, the extent of JBLCF-Bacolod business graduates’ contribution to the growth and development of the business industry, particularly on stakeholders’ satisfaction is not clearly known yet, which makes this study particularly interesting. This study aimed to establish the important competencies considered by the industry stakeholders when hiring employees and their level of satisfaction on the work competencies of the BSCA and BSHRM graduates of John B. Lacson Colleges Foundation-Bacolod. The business graduates were evaluated by 99 employers from different sectors of the industry with area of operation in the country and abroad that have met the criteria as respondents for this study. The descriptive design which particularly employed the survey method of gathering data was used in this study. The instrument deployed was a researcher-made questionnaire consisting of the survey of the respondents’ demographic profile, the managers’ level of satisfaction on the professional and personal competencies of the graduates, and questions related to their employability. Frequency count and percentage distribution were used to determine the profile of the industry stakeholders. Mean was utilized to determine the level of industry stakeholders’ satisfaction and extent of importance on the professional and personal competencies of JBLCF-B business graduates. Analysis of Variance (ANOVA) was used to determine the significant difference in the level of industry stakeholders’ satisfaction on the professional and personal competencies of JBLCF-B business graduates and for the number of graduates employed in the company, t-test was used. The frequency of related suggestions from the industry and their respective percentages were used as basis for curriculum improvement of the BSCA and BSHRM programs to prepare business graduates to meet the expectations of the industry. Findings show that the stakeholders were satisfied to a high extent on the professional competencies of the business graduates. Graduates of BSCA and BSHRM programs of JBLCF-B were viewed by their employers as highly competent employees in resolving issues of common concern; in helping minimize the unnecessary misunderstanding, especially in times of changes and uncertainties; and in working on the solution of work-related problems through completion.
    VL  - 7
    IS  - 6
    ER  - 

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Author Information
  • College of Business, John B. Lacson Colleges Foundation, Bacolod City, Philippines

  • College of Business, John B. Lacson Colleges Foundation, Bacolod City, Philippines

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