Supply Chain Quality Management (SCQM); A Tool for Financial Performance of Brewery Companies in the South West Region of Cameroon

Nicodemus Tiendem

doi:doi:10.11648/j.ijber.20200905.12

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Supply Chain Quality Management (SCQM); A Tool for Financial Performance of Brewery Companies in the South West Region of Cameroon

Nicodemus Tiendem

Published in International Journal of Business and Economics Research (Volume 9, Issue 5)

Received: 30 April 2020 Accepted: 7 August 2020 Published: 25 August 2020

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Abstract

Purpose: The goal of every business is long term profitability. The outcomes of the 21^st century have greatly influenced this goal. In reaction, companies now resort to indirect competition through Supply Chain Quality Management. This paper sort to examine the effect of such practices on the financial performance of the brewery companies in the South West Region of Cameroon. Method: The study made use of primary data collected using a five point likert scale questionnaire administered to 224 employees and 112 distributors of the four major brewery companies in the South West Region of Cameroon. The survey method was applied in a case study design. The ordinary least squares technique was used to assess the effect of supply chain quality management on the financial performance while the Levene statistic was used to test for homogeneity of the responses following the employees and the distributors of the companies. Findings: While surprisingly establishing that information sharing and top management commitment had an insignificant effect and that top management commitment had a negative influence on the financial performance of the companies. Customer relationship management, continuous improvement and innovation and strategic supplier partnership revealed significant positive effects on the financial performance of the companies. However, continuous improvement and innovation and strategic supplier partnership did not portray differences in the responses between employees and distributors while top management commitment and information sharing portrayed variances in the responses and customer relationship management did not show any clear conclusion. Managerial implications (contributions) : The managerial implications rest on the partial implementation of supply chain quality management practices between employees and distributors. Efforts towards continuous improvement and innovation and strategic supplier partnership need to be applied evenly between distributors and employees while emphasis need should not be placed on top management commitment and information sharing. This will give room for improvement and innovation leading to increase in customer satisfaction, sales and other financial parameters of the companies.

Published in	International Journal of Business and Economics Research (Volume 9, Issue 5) This article belongs to the Special Issue Microfinance and Local Development
DOI	10.11648/j.ijber.20200905.12
Page(s)	298-308
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2020. Published by Science Publishing Group

Keywords

Supply Chain Quality Management, Financial Performance, Ordinary Least Squares, Brewery Companies

References

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APA Style

Nicodemus Tiendem. (2020). Supply Chain Quality Management (SCQM); A Tool for Financial Performance of Brewery Companies in the South West Region of Cameroon. International Journal of Business and Economics Research, 9(5), 298-308. https://doi.org/10.11648/j.ijber.20200905.12

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ACS Style

Nicodemus Tiendem. Supply Chain Quality Management (SCQM); A Tool for Financial Performance of Brewery Companies in the South West Region of Cameroon. Int. J. Bus. Econ. Res. 2020, 9(5), 298-308. doi: 10.11648/j.ijber.20200905.12

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AMA Style

Nicodemus Tiendem. Supply Chain Quality Management (SCQM); A Tool for Financial Performance of Brewery Companies in the South West Region of Cameroon. Int J Bus Econ Res. 2020;9(5):298-308. doi: 10.11648/j.ijber.20200905.12

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@article{10.11648/j.ijber.20200905.12,
  author = {Nicodemus Tiendem},
  title = {Supply Chain Quality Management (SCQM); A Tool for Financial Performance of Brewery Companies in the South West Region of Cameroon},
  journal = {International Journal of Business and Economics Research},
  volume = {9},
  number = {5},
  pages = {298-308},
  doi = {10.11648/j.ijber.20200905.12},
  url = {https://doi.org/10.11648/j.ijber.20200905.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijber.20200905.12},
  abstract = {Purpose: The goal of every business is long term profitability. The outcomes of the 21st century have greatly influenced this goal. In reaction, companies now resort to indirect competition through Supply Chain Quality Management. This paper sort to examine the effect of such practices on the financial performance of the brewery companies in the South West Region of Cameroon. Method: The study made use of primary data collected using a five point likert scale questionnaire administered to 224 employees and 112 distributors of the four major brewery companies in the South West Region of Cameroon. The survey method was applied in a case study design. The ordinary least squares technique was used to assess the effect of supply chain quality management on the financial performance while the Levene statistic was used to test for homogeneity of the responses following the employees and the distributors of the companies. Findings: While surprisingly establishing that information sharing and top management commitment had an insignificant effect and that top management commitment had a negative influence on the financial performance of the companies. Customer relationship management, continuous improvement and innovation and strategic supplier partnership revealed significant positive effects on the financial performance of the companies. However, continuous improvement and innovation and strategic supplier partnership did not portray differences in the responses between employees and distributors while top management commitment and information sharing portrayed variances in the responses and customer relationship management did not show any clear conclusion. Managerial implications (contributions) : The managerial implications rest on the partial implementation of supply chain quality management practices between employees and distributors. Efforts towards continuous improvement and innovation and strategic supplier partnership need to be applied evenly between distributors and employees while emphasis need should not be placed on top management commitment and information sharing. This will give room for improvement and innovation leading to increase in customer satisfaction, sales and other financial parameters of the companies.},
 year = {2020}
}

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TY  - JOUR
T1  - Supply Chain Quality Management (SCQM); A Tool for Financial Performance of Brewery Companies in the South West Region of Cameroon
AU  - Nicodemus Tiendem
Y1  - 2020/08/25
PY  - 2020
N1  - https://doi.org/10.11648/j.ijber.20200905.12
DO  - 10.11648/j.ijber.20200905.12
T2  - International Journal of Business and Economics Research
JF  - International Journal of Business and Economics Research
JO  - International Journal of Business and Economics Research
SP  - 298
EP  - 308
PB  - Science Publishing Group
SN  - 2328-756X
UR  - https://doi.org/10.11648/j.ijber.20200905.12
AB  - Purpose: The goal of every business is long term profitability. The outcomes of the 21st century have greatly influenced this goal. In reaction, companies now resort to indirect competition through Supply Chain Quality Management. This paper sort to examine the effect of such practices on the financial performance of the brewery companies in the South West Region of Cameroon. Method: The study made use of primary data collected using a five point likert scale questionnaire administered to 224 employees and 112 distributors of the four major brewery companies in the South West Region of Cameroon. The survey method was applied in a case study design. The ordinary least squares technique was used to assess the effect of supply chain quality management on the financial performance while the Levene statistic was used to test for homogeneity of the responses following the employees and the distributors of the companies. Findings: While surprisingly establishing that information sharing and top management commitment had an insignificant effect and that top management commitment had a negative influence on the financial performance of the companies. Customer relationship management, continuous improvement and innovation and strategic supplier partnership revealed significant positive effects on the financial performance of the companies. However, continuous improvement and innovation and strategic supplier partnership did not portray differences in the responses between employees and distributors while top management commitment and information sharing portrayed variances in the responses and customer relationship management did not show any clear conclusion. Managerial implications (contributions) : The managerial implications rest on the partial implementation of supply chain quality management practices between employees and distributors. Efforts towards continuous improvement and innovation and strategic supplier partnership need to be applied evenly between distributors and employees while emphasis need should not be placed on top management commitment and information sharing. This will give room for improvement and innovation leading to increase in customer satisfaction, sales and other financial parameters of the companies.
VL  - 9
IS  - 5
ER  -

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Author Information

Nicodemus Tiendem

Department of Management Sciences, University of Buea, Buea, Republic of Cameroon

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Nicodemus Tiendem. (2020). Supply Chain Quality Management (SCQM); A Tool for Financial Performance of Brewery Companies in the South West Region of Cameroon. International Journal of Business and Economics Research, 9(5), 298-308. https://doi.org/10.11648/j.ijber.20200905.12

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ACS Style

Nicodemus Tiendem. Supply Chain Quality Management (SCQM); A Tool for Financial Performance of Brewery Companies in the South West Region of Cameroon. Int. J. Bus. Econ. Res. 2020, 9(5), 298-308. doi: 10.11648/j.ijber.20200905.12

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AMA Style

Nicodemus Tiendem. Supply Chain Quality Management (SCQM); A Tool for Financial Performance of Brewery Companies in the South West Region of Cameroon. Int J Bus Econ Res. 2020;9(5):298-308. doi: 10.11648/j.ijber.20200905.12

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@article{10.11648/j.ijber.20200905.12,
  author = {Nicodemus Tiendem},
  title = {Supply Chain Quality Management (SCQM); A Tool for Financial Performance of Brewery Companies in the South West Region of Cameroon},
  journal = {International Journal of Business and Economics Research},
  volume = {9},
  number = {5},
  pages = {298-308},
  doi = {10.11648/j.ijber.20200905.12},
  url = {https://doi.org/10.11648/j.ijber.20200905.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijber.20200905.12},
  abstract = {Purpose: The goal of every business is long term profitability. The outcomes of the 21st century have greatly influenced this goal. In reaction, companies now resort to indirect competition through Supply Chain Quality Management. This paper sort to examine the effect of such practices on the financial performance of the brewery companies in the South West Region of Cameroon. Method: The study made use of primary data collected using a five point likert scale questionnaire administered to 224 employees and 112 distributors of the four major brewery companies in the South West Region of Cameroon. The survey method was applied in a case study design. The ordinary least squares technique was used to assess the effect of supply chain quality management on the financial performance while the Levene statistic was used to test for homogeneity of the responses following the employees and the distributors of the companies. Findings: While surprisingly establishing that information sharing and top management commitment had an insignificant effect and that top management commitment had a negative influence on the financial performance of the companies. Customer relationship management, continuous improvement and innovation and strategic supplier partnership revealed significant positive effects on the financial performance of the companies. However, continuous improvement and innovation and strategic supplier partnership did not portray differences in the responses between employees and distributors while top management commitment and information sharing portrayed variances in the responses and customer relationship management did not show any clear conclusion. Managerial implications (contributions) : The managerial implications rest on the partial implementation of supply chain quality management practices between employees and distributors. Efforts towards continuous improvement and innovation and strategic supplier partnership need to be applied evenly between distributors and employees while emphasis need should not be placed on top management commitment and information sharing. This will give room for improvement and innovation leading to increase in customer satisfaction, sales and other financial parameters of the companies.},
 year = {2020}
}

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TY  - JOUR
T1  - Supply Chain Quality Management (SCQM); A Tool for Financial Performance of Brewery Companies in the South West Region of Cameroon
AU  - Nicodemus Tiendem
Y1  - 2020/08/25
PY  - 2020
N1  - https://doi.org/10.11648/j.ijber.20200905.12
DO  - 10.11648/j.ijber.20200905.12
T2  - International Journal of Business and Economics Research
JF  - International Journal of Business and Economics Research
JO  - International Journal of Business and Economics Research
SP  - 298
EP  - 308
PB  - Science Publishing Group
SN  - 2328-756X
UR  - https://doi.org/10.11648/j.ijber.20200905.12
AB  - Purpose: The goal of every business is long term profitability. The outcomes of the 21st century have greatly influenced this goal. In reaction, companies now resort to indirect competition through Supply Chain Quality Management. This paper sort to examine the effect of such practices on the financial performance of the brewery companies in the South West Region of Cameroon. Method: The study made use of primary data collected using a five point likert scale questionnaire administered to 224 employees and 112 distributors of the four major brewery companies in the South West Region of Cameroon. The survey method was applied in a case study design. The ordinary least squares technique was used to assess the effect of supply chain quality management on the financial performance while the Levene statistic was used to test for homogeneity of the responses following the employees and the distributors of the companies. Findings: While surprisingly establishing that information sharing and top management commitment had an insignificant effect and that top management commitment had a negative influence on the financial performance of the companies. Customer relationship management, continuous improvement and innovation and strategic supplier partnership revealed significant positive effects on the financial performance of the companies. However, continuous improvement and innovation and strategic supplier partnership did not portray differences in the responses between employees and distributors while top management commitment and information sharing portrayed variances in the responses and customer relationship management did not show any clear conclusion. Managerial implications (contributions) : The managerial implications rest on the partial implementation of supply chain quality management practices between employees and distributors. Efforts towards continuous improvement and innovation and strategic supplier partnership need to be applied evenly between distributors and employees while emphasis need should not be placed on top management commitment and information sharing. This will give room for improvement and innovation leading to increase in customer satisfaction, sales and other financial parameters of the companies.
VL  - 9
IS  - 5
ER  -

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