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E-Banking Practice in Bangladesh: Comparative Study on Male and Female Users

Received: 27 April 2016     Accepted: 6 May 2016     Published: 26 May 2016
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Abstract

E-banking implies provision of banking products and services through electronic delivery channels. Factors that affect e-banking practice and its security are different from traditional banking services because of their uncertain nature of the online environment. Every step in the online banking activities is secured by one or more security mechanisms. Most of the Bangladeshi customers both male and female are not conscious about e-banking security. They have lack of technical knowledge to handle their e-bank account. Many of them have no computer in their residence. Female users are more conscious than male. Bangladeshi banks are operating their e-banking functions by non-technical hand. The main objective of present study is to find out the perception, attitude and practice of male and female users of e-banking in Bangladesh. The investigation was concentrated on male and female users of e-banking in various divisions, districts, towns and rural areas in Bangladesh. The sample consisted of 22 female and 98 male bankers and bank customers, were selected purposively from various territory. Out of 120 respondents, 48 bankers and 72 bank customers gave their opinion on many issues of e-banking. Data was collected using questionnaire administrated by the researcher. Data were processed through micro computer using Statistical Package for Social Science (SPSS). For analyzing data suitable statistical tools such as chi-squire test and Pearson product correlation were used.

Published in International Journal of Business and Economics Research (Volume 5, Issue 3)
DOI 10.11648/j.ijber.20160503.16
Page(s) 71-74
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2016. Published by Science Publishing Group

Keywords

Trust of E-Banking, Types of Password, Check the Bank Statement

References
[1] Biswas S et. al., Electronic Banking in Bangladesh: Security Issues, Forms, Opportunities and Challenges. Canadian Journal on Scientific and Industrial Research. 2 (5), (2011).
[2] Islam M M (2005), “Proposed ICT Infrastructure for E-banking in Bangladesh.” Department of Computer and Systems Sciences, Royal Institute of Technology (KTH).
[3] Bahl S (2012), “E-Banking: Challenges & Policy Implications.” International Journal of Computing & Business Research.
[4] Al-Amin S and Rahman S (2010), “Application of Electronic Banking in Bangladesh: An Overview.” Bangladesh Research Publication Journal. ISSN: 1998-2003, Volume-4, Issue: 2, Page 172-184.
[5] Ghamdi A (2011), “Gender Perceptions towards Internet Banking Loyalty: Empirical Evidence.” Marketing. conference services.net /resources/.../ AM2011_0307.pd.
[6] Goyal V M & Goyal G (2012), “Customer perception towards Internet banking w.r.f to private and foreign banks in India.” International Journal of Computing & Business Research.
[7] Sadekin M S and Shaikh M A H (2015), “Security of E-Banking in Bangladesh.” Journal of Finance and Accounting.
[8] Ali M M, Ahmed R, Rahman A, Azam M M (2007). “Electronic banking in Bangladesh: Potential and Constraints.” Dhaka Uni. J. Mar. 10: 1-19.
[9] Hasan A H M S, Baten M A, Kamil A A and Parvin S (2010) “Adoption of E-Banking in Bangladesh: An exploratory Study.” African Journal of Business Management. Vol. 4, No. 13.
[10] Ali M M (2010) “E-Business and Online Banking in Bangladesh: An Analysis.” AIUB Bus Econ Working Paper Series, No 2010-03.
[11] Hasan K (2007) “E-Banking in Bangladesh: The Future Banking.” www.wbiconpro.com/602-Kamril.pdf.
Cite This Article
  • APA Style

    Mohammad Shamsus Sadekin, Md. Abdul Hannan Shaikh. (2016). E-Banking Practice in Bangladesh: Comparative Study on Male and Female Users. International Journal of Business and Economics Research, 5(3), 71-74. https://doi.org/10.11648/j.ijber.20160503.16

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    ACS Style

    Mohammad Shamsus Sadekin; Md. Abdul Hannan Shaikh. E-Banking Practice in Bangladesh: Comparative Study on Male and Female Users. Int. J. Bus. Econ. Res. 2016, 5(3), 71-74. doi: 10.11648/j.ijber.20160503.16

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    AMA Style

    Mohammad Shamsus Sadekin, Md. Abdul Hannan Shaikh. E-Banking Practice in Bangladesh: Comparative Study on Male and Female Users. Int J Bus Econ Res. 2016;5(3):71-74. doi: 10.11648/j.ijber.20160503.16

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  • @article{10.11648/j.ijber.20160503.16,
      author = {Mohammad Shamsus Sadekin and Md. Abdul Hannan Shaikh},
      title = {E-Banking Practice in Bangladesh: Comparative Study on Male and Female Users},
      journal = {International Journal of Business and Economics Research},
      volume = {5},
      number = {3},
      pages = {71-74},
      doi = {10.11648/j.ijber.20160503.16},
      url = {https://doi.org/10.11648/j.ijber.20160503.16},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijber.20160503.16},
      abstract = {E-banking implies provision of banking products and services through electronic delivery channels. Factors that affect e-banking practice and its security are different from traditional banking services because of their uncertain nature of the online environment. Every step in the online banking activities is secured by one or more security mechanisms. Most of the Bangladeshi customers both male and female are not conscious about e-banking security. They have lack of technical knowledge to handle their e-bank account. Many of them have no computer in their residence. Female users are more conscious than male. Bangladeshi banks are operating their e-banking functions by non-technical hand. The main objective of present study is to find out the perception, attitude and practice of male and female users of e-banking in Bangladesh. The investigation was concentrated on male and female users of e-banking in various divisions, districts, towns and rural areas in Bangladesh. The sample consisted of 22 female and 98 male bankers and bank customers, were selected purposively from various territory. Out of 120 respondents, 48 bankers and 72 bank customers gave their opinion on many issues of e-banking. Data was collected using questionnaire administrated by the researcher. Data were processed through micro computer using Statistical Package for Social Science (SPSS). For analyzing data suitable statistical tools such as chi-squire test and Pearson product correlation were used.},
     year = {2016}
    }
    

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  • TY  - JOUR
    T1  - E-Banking Practice in Bangladesh: Comparative Study on Male and Female Users
    AU  - Mohammad Shamsus Sadekin
    AU  - Md. Abdul Hannan Shaikh
    Y1  - 2016/05/26
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    N1  - https://doi.org/10.11648/j.ijber.20160503.16
    DO  - 10.11648/j.ijber.20160503.16
    T2  - International Journal of Business and Economics Research
    JF  - International Journal of Business and Economics Research
    JO  - International Journal of Business and Economics Research
    SP  - 71
    EP  - 74
    PB  - Science Publishing Group
    SN  - 2328-756X
    UR  - https://doi.org/10.11648/j.ijber.20160503.16
    AB  - E-banking implies provision of banking products and services through electronic delivery channels. Factors that affect e-banking practice and its security are different from traditional banking services because of their uncertain nature of the online environment. Every step in the online banking activities is secured by one or more security mechanisms. Most of the Bangladeshi customers both male and female are not conscious about e-banking security. They have lack of technical knowledge to handle their e-bank account. Many of them have no computer in their residence. Female users are more conscious than male. Bangladeshi banks are operating their e-banking functions by non-technical hand. The main objective of present study is to find out the perception, attitude and practice of male and female users of e-banking in Bangladesh. The investigation was concentrated on male and female users of e-banking in various divisions, districts, towns and rural areas in Bangladesh. The sample consisted of 22 female and 98 male bankers and bank customers, were selected purposively from various territory. Out of 120 respondents, 48 bankers and 72 bank customers gave their opinion on many issues of e-banking. Data was collected using questionnaire administrated by the researcher. Data were processed through micro computer using Statistical Package for Social Science (SPSS). For analyzing data suitable statistical tools such as chi-squire test and Pearson product correlation were used.
    VL  - 5
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    ER  - 

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Author Information
  • Department of Humanities, Chittagong University of Engineering & Technology, Chittagong, Bangladesh

  • Department of Management, Islamic University, Kushtia, Bangladesh

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