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Determinants of Consumers' Attitudes Toward Social Media Advertising: Systematic Review

Received: 19 April 2023    Accepted: 13 June 2023    Published: 28 October 2023
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Abstract

Social media platforms enable billions of people worldwide to connect and look for information in a more convenient and accessible way. The main goal of this study is to assess the determinants of consumer attitudes toward social media advertising. This study employed a systematic literature review methodology, with 46 existing articles completed on determinants of consumer attitudes based on an inclusion/exclusion criterion. The findings of this study were collected by utilizing a thematic method, which involved extracting previous researchers' findings from the literature, classifying similar themes and findings, and drawing conclusions. According to the findings of this review, social media platform advertising have a positive relationship between consumer attitude and the most important determinant factors for consumer attitudes regarding social media advertising was perceived usefulness, informativeness, perceived credibility, reliability, trust, irritation, trustworthiness, satisfaction and awareness, attitude functions, materialism, and perceived ease-of-use. Finally, the outcomes of this review determinant of consumer attitudes toward social media advertising provide insight into the existing literature on it and that future researcher should undertake their study including a qualitative research approach and should use an interview to know insight into consumer attitude because qualitative methods facilitate an in-depth, detailed investigation of selected issues.

Published in European Business & Management (Volume 9, Issue 5)
DOI 10.11648/j.ebm.20230905.15
Page(s) 122-135
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Consumer, Attitude, Social Media Advertising

References
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  • APA Style

    Alemayehu Bakalo, Shimels Zewude. (2023). Determinants of Consumers' Attitudes Toward Social Media Advertising: Systematic Review . European Business & Management, 9(5), 122-135. https://doi.org/10.11648/j.ebm.20230905.15

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    ACS Style

    Alemayehu Bakalo; Shimels Zewude. Determinants of Consumers' Attitudes Toward Social Media Advertising: Systematic Review . Eur. Bus. Manag. 2023, 9(5), 122-135. doi: 10.11648/j.ebm.20230905.15

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    AMA Style

    Alemayehu Bakalo, Shimels Zewude. Determinants of Consumers' Attitudes Toward Social Media Advertising: Systematic Review . Eur Bus Manag. 2023;9(5):122-135. doi: 10.11648/j.ebm.20230905.15

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  • @article{10.11648/j.ebm.20230905.15,
      author = {Alemayehu Bakalo and Shimels Zewude},
      title = {Determinants of Consumers' Attitudes Toward Social Media Advertising: Systematic Review
    
    	
    },
      journal = {European Business & Management},
      volume = {9},
      number = {5},
      pages = {122-135},
      doi = {10.11648/j.ebm.20230905.15},
      url = {https://doi.org/10.11648/j.ebm.20230905.15},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ebm.20230905.15},
      abstract = {Social media platforms enable billions of people worldwide to connect and look for information in a more convenient and accessible way. The main goal of this study is to assess the determinants of consumer attitudes toward social media advertising. This study employed a systematic literature review methodology, with 46 existing articles completed on determinants of consumer attitudes based on an inclusion/exclusion criterion. The findings of this study were collected by utilizing a thematic method, which involved extracting previous researchers' findings from the literature, classifying similar themes and findings, and drawing conclusions. According to the findings of this review, social media platform advertising have a positive relationship between consumer attitude and the most important determinant factors for consumer attitudes regarding social media advertising was perceived usefulness, informativeness, perceived credibility, reliability, trust, irritation, trustworthiness, satisfaction and awareness, attitude functions, materialism, and perceived ease-of-use. Finally, the outcomes of this review determinant of consumer attitudes toward social media advertising provide insight into the existing literature on it and that future researcher should undertake their study including a qualitative research approach and should use an interview to know insight into consumer attitude because qualitative methods facilitate an in-depth, detailed investigation of selected issues.
    },
     year = {2023}
    }
    

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  • TY  - JOUR
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    AU  - Alemayehu Bakalo
    AU  - Shimels Zewude
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    DO  - 10.11648/j.ebm.20230905.15
    T2  - European Business & Management
    JF  - European Business & Management
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    AB  - Social media platforms enable billions of people worldwide to connect and look for information in a more convenient and accessible way. The main goal of this study is to assess the determinants of consumer attitudes toward social media advertising. This study employed a systematic literature review methodology, with 46 existing articles completed on determinants of consumer attitudes based on an inclusion/exclusion criterion. The findings of this study were collected by utilizing a thematic method, which involved extracting previous researchers' findings from the literature, classifying similar themes and findings, and drawing conclusions. According to the findings of this review, social media platform advertising have a positive relationship between consumer attitude and the most important determinant factors for consumer attitudes regarding social media advertising was perceived usefulness, informativeness, perceived credibility, reliability, trust, irritation, trustworthiness, satisfaction and awareness, attitude functions, materialism, and perceived ease-of-use. Finally, the outcomes of this review determinant of consumer attitudes toward social media advertising provide insight into the existing literature on it and that future researcher should undertake their study including a qualitative research approach and should use an interview to know insight into consumer attitude because qualitative methods facilitate an in-depth, detailed investigation of selected issues.
    
    VL  - 9
    IS  - 5
    ER  - 

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Author Information
  • Marketing Management, College of Business and Economics, Mizan Tepi University, Mizan, Ethiopia

  • Management, College of Business and Economics, Jimma University, Jimma, Ethiopia

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