This research work is based on queuing theory and its application analysis on bus services using single server and multiple servers’ models, a case study of Federal Polytechnic transport system, Kaura Namoda. The aim of this paper is to compare the parameters of single server and multiple servers’ models. Primary data was employed using observation method in the course of conducting this research. The data was analyzed, using manual computations to validate the results. The research revealed that the traffic intensity, average number of customers in the system, average number of customers in the queue, average time spent in the system, Average time spent in the queue of a single server and multiple servers are 0.9355,14.5, 13.5645,0.25, 0.2339 and 0.4677, 1.1974, 0.2619, 0.0206,0.0045 respectively. This therefore indicates that the multiple servers’ model is more efficient than single server model as it minimizes these parameters. It is therefore recommended that the management should provide more school buses in order to reduce the traffic congestion.
Published in | American Journal of Operations Management and Information Systems (Volume 3, Issue 4) |
DOI | 10.11648/j.ajomis.20180304.12 |
Page(s) | 81-85 |
Creative Commons |
This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited. |
Copyright |
Copyright © The Author(s), 2019. Published by Science Publishing Group |
Servers, Queue, Service Rate, Arrival Rate, Exponential Distribution and Poisson Distribution
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APA Style
Maryam Abubakar Koko, Muhammad Sani Burodo, Shamsuddeen Suleiman. (2019). Queuing Theory and Its Application Analysis on Bus Services Using Single Server and Multiple Servers Model. American Journal of Operations Management and Information Systems, 3(4), 81-85. https://doi.org/10.11648/j.ajomis.20180304.12
ACS Style
Maryam Abubakar Koko; Muhammad Sani Burodo; Shamsuddeen Suleiman. Queuing Theory and Its Application Analysis on Bus Services Using Single Server and Multiple Servers Model. Am. J. Oper. Manag. Inf. Syst. 2019, 3(4), 81-85. doi: 10.11648/j.ajomis.20180304.12
@article{10.11648/j.ajomis.20180304.12, author = {Maryam Abubakar Koko and Muhammad Sani Burodo and Shamsuddeen Suleiman}, title = {Queuing Theory and Its Application Analysis on Bus Services Using Single Server and Multiple Servers Model}, journal = {American Journal of Operations Management and Information Systems}, volume = {3}, number = {4}, pages = {81-85}, doi = {10.11648/j.ajomis.20180304.12}, url = {https://doi.org/10.11648/j.ajomis.20180304.12}, eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajomis.20180304.12}, abstract = {This research work is based on queuing theory and its application analysis on bus services using single server and multiple servers’ models, a case study of Federal Polytechnic transport system, Kaura Namoda. The aim of this paper is to compare the parameters of single server and multiple servers’ models. Primary data was employed using observation method in the course of conducting this research. The data was analyzed, using manual computations to validate the results. The research revealed that the traffic intensity, average number of customers in the system, average number of customers in the queue, average time spent in the system, Average time spent in the queue of a single server and multiple servers are 0.9355,14.5, 13.5645,0.25, 0.2339 and 0.4677, 1.1974, 0.2619, 0.0206,0.0045 respectively. This therefore indicates that the multiple servers’ model is more efficient than single server model as it minimizes these parameters. It is therefore recommended that the management should provide more school buses in order to reduce the traffic congestion.}, year = {2019} }
TY - JOUR T1 - Queuing Theory and Its Application Analysis on Bus Services Using Single Server and Multiple Servers Model AU - Maryam Abubakar Koko AU - Muhammad Sani Burodo AU - Shamsuddeen Suleiman Y1 - 2019/01/02 PY - 2019 N1 - https://doi.org/10.11648/j.ajomis.20180304.12 DO - 10.11648/j.ajomis.20180304.12 T2 - American Journal of Operations Management and Information Systems JF - American Journal of Operations Management and Information Systems JO - American Journal of Operations Management and Information Systems SP - 81 EP - 85 PB - Science Publishing Group SN - 2578-8310 UR - https://doi.org/10.11648/j.ajomis.20180304.12 AB - This research work is based on queuing theory and its application analysis on bus services using single server and multiple servers’ models, a case study of Federal Polytechnic transport system, Kaura Namoda. The aim of this paper is to compare the parameters of single server and multiple servers’ models. Primary data was employed using observation method in the course of conducting this research. The data was analyzed, using manual computations to validate the results. The research revealed that the traffic intensity, average number of customers in the system, average number of customers in the queue, average time spent in the system, Average time spent in the queue of a single server and multiple servers are 0.9355,14.5, 13.5645,0.25, 0.2339 and 0.4677, 1.1974, 0.2619, 0.0206,0.0045 respectively. This therefore indicates that the multiple servers’ model is more efficient than single server model as it minimizes these parameters. It is therefore recommended that the management should provide more school buses in order to reduce the traffic congestion. VL - 3 IS - 4 ER -